Review Comments
Leave frame-accurate feedback and collaborate with your team.
Annie
Last Update a month ago
Leave timecode-anchored comments on video and audio assets, image-pinned comments on image assets, and page-anchored comments on PDF assets. On video assets with subtitle or audio tracks, comments are automatically tied to the active track—so reviewers always know which version each piece of feedback belongs to.
Adding Comments
Single-frame or page comment
While the asset is playing or paused, type your comment in the text field at the bottom of the Comments panel and press Enter or click Send. The comment is automatically pinned to the exact timecode (video and audio), the image (image assets), or the page number (PDF) at the time you type it.
While the asset is playing or paused, type your comment in the text field at the bottom of the Comments panel and press Enter or click Send. The comment is automatically pinned to the exact timecode (video and audio), the image (image assets), or the page number (PDF) at the time you type it.
Range comment (mark-in / mark-out)
Applies to video and audio assets only.
To comment on a specific segment of the timeline:
Applies to video and audio assets only.
To comment on a specific segment of the timeline:
- Navigate to the start point and click the [ (mark-in) icon
- Navigate to the end point and click the ] (mark-out) icon
- Type your comment and press Enter
Mentioning teammates
Type @ followed by a name to tag a teammate. They will receive an immediate notification.
Type @ followed by a name to tag a teammate. They will receive an immediate notification.
Adding annotations
Use the color palette icon near the Send button to draw directly on the frame before submitting your comment. Applies to video and image assets only. See Annotations for details.
Track-Based Commenting
Applies to: video assets with subtitle or audio tracks.
Applies to: video assets with subtitle or audio tracks.
When you have a subtitle track or audio track active in the player, those tracks are captured as chips inside the comment input box before you submit. This ensures every comment carries the context of exactly which track was being reviewed when the note was made.
- Switching track before commenting—if you want your comment associated with a different track, switch the track in the player settings before typing your comment. The chips in the input box update immediately to reflect the new selection.
- Chips on comment cards—the same track chips appear directly on comment cards in the sidebar. You can see which track each comment belongs to at a glance, without opening or expanding the comment.
See Subtitles and Multiple Audio Tracks for details on adding and switching tracks.
Source Audio Behaviour
Applies to: video assets.
Source audio stays on by default whenever no subtitle or audio track is selected, so you are never left watching in silence unexpectedly.
Once you add a subtitle track, you can turn source audio off independently—for example, to review a dubbed version cleanly without the original audio underneath.
If you turn off both the subtitle track and the audio track, the player will prompt you to select at least one before you can proceed with your comment.
Applies to: video assets.
Source audio stays on by default whenever no subtitle or audio track is selected, so you are never left watching in silence unexpectedly.
Once you add a subtitle track, you can turn source audio off independently—for example, to review a dubbed version cleanly without the original audio underneath.
If you turn off both the subtitle track and the audio track, the player will prompt you to select at least one before you can proceed with your comment.
Resizing the Comments Panel
The Comments panel can be resized on both desktop and mobile:
The Comments panel can be resized on both desktop and mobile:
- Desktop—drag the vertical bar on the left edge of the Comments panel to expand or collapse it horizontally.
- Mobile—the Comments panel appears at the bottom of the screen. Drag the handle upward to expand it or downward to collapse it.
Comment Visibility: Public vs. Private
When submitting a comment, you can set its visibility using the toggle next to the Send button:
When submitting a comment, you can set its visibility using the toggle next to the Send button:
| Type | Who can see it |
| Private | Only users with Private Comments permission |
| Public | All users with access to the asset |
Private and Public comments are marked with a distinctive icon indicator so they are easy to identify at a glance.
Note: You can only set a comment as Private if you have the Private Comments permission.
Managing Comments
- Reply—click the reply icon on any comment to respond in-thread.
- Edit—select More Actions (...) > Edit Comment to fix a typo. Edited comments are marked as (edited).
- Resolve—click the checkmark icon on a comment to mark it as resolved once the feedback has been actioned.
- Delete—select More Actions (...) > Delete to remove a comment.
Filtering & Sorting Comments
| Option | Displays |
| Audio (default) | Comments made while an audio track was active |
| Subtitle | Comments made while a subtitle track was active |
This lets reviewers working on a specific language version or mix focus only on the feedback that's relevant to them. This filter is only available on video assets—audio, image, and PDF assets do not have subtitle or audio tracks.
Filter by type: Click the All dropdown to filter by Public or Private comments.
Sort order: Click the Timecode dropdown to sort by:
- Timecode (default—ordered by position in the video)
- Page Number (default for PDF—ordered by page position)
- Latest First
- Oldest First
Downloading Comments
Click the download icon at the top right of the Comments panel and select your format:
Click the download icon at the top right of the Comments panel and select your format:
| Format | Description |
| CSV | Spreadsheet-friendly export for logging or tracking |
| Formatted document for sharing or record-keeping |
The export reflects exactly what you see in the sidebar at the time of download. Your active track filter (Audio or Subtitle), visibility filter (All, Private, or Public), and sort order (Timecode, Latest First, or Oldest First) are all carried through to the downloaded file.
Permission note: Users with Public Comments access can only download Public comments. Users with Private Comments access can choose between all options.
Commenting as a Guest
When an asset is shared externally, non-Postudio users can comment without creating an account:
When an asset is shared externally, non-Postudio users can comment without creating an account:
- Click the comment input field.
- A Comment as Guest modal appears—enter your Full Name.
- Click Submit to post the comment as a guest.
Alternatively, guests can click Sign Up to create a Postudio account, or existing users can Sign In to comment with their account.
FAQs
What permissions are needed for comments?
What permissions are needed for comments?
| Feature | Required Permission |
| Public Comments | Public Comments |
| Private Comments | Private Comments |
| Download Comments | Depends on comment access level |