Native Connect App Usage

Set your display and keyboard preferences, check latency, and run a dual-screen setup.

Annie

Last Update a day ago

Once you're connected — whether through the Native Connect app or the Chrome browser (opened via Launch Web App; see Launch ProHub) — you can tune display and keyboard settings and monitor connection quality. Your Session ID appears in the top-right of the ProHub session window; most settings live in the dropdown next to it.

On the Native Connect App (Mac)

Change display settings
  1. Click the dropdown next to your Session ID (top right).
  2. Go to Preferences.
  3. Open the Display tab (second tab) to change responsiveness, resolution, quality, and more.

Change keyboard settings

  1. Click the dropdown next to your Session ID.
  2. Go to Preferences.
  3. Open the Keyboard tab (third tab) to adjust the Option and Command key mappings.

Check latency

  1. In the Nice DCV app, click Connection.
  2. Choose Streaming Metrics from the dropdown.
  3. View framerate, network latency, and other metrics.

On the Chrome Browser

Change display settings
  1. Click the dropdown next to your Session ID (top right).
  2. Go to Preferences.
  3. Open the Display tab (second tab) to change responsiveness, resolution, quality, and more.
Check latency
  1. Click the dropdown next to your Session ID.
  2. Go to Preferences.
  3. On the Display tab, enable Streaming Metrics and click Save.
  4. A metrics readout (fps and ms) appears at the top of your screen.
  5. Click it to view detailed metrics and latency.
Note: Keyboard settings are adjusted in the Native Connect app; the Chrome browser session focuses on display and streaming metrics. (Confirm whether a Chrome keyboard-settings option exists before publishing — the live article had an empty section here.)

Dual-Screen Setup
You can run a second display in either environment:
  • Chrome browser — click the Multiple Screens icon at the top of the ProHub session window. A new Chrome tab opens as your second display; drag it onto your other monitor.
  • Native Connect app (Nice DCV) — click the Multiple Screens icon at the top of the window. A new window opens for your second monitor; drag it onto that monitor.

 

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